1. Please provide the User ID and Email address for your account. The Email must match the one you already have defined on the account.
2. Then you will be asked to provide the answers to your security questions.
3. Finally, an email message will be sent to the address you entered. You will need the information contained in this messgae to reset your password.
4. An email will be sent to your email address that contains a link. You must click the link within 30 minutes.